Customer Service & Delivery
Every piece of De Jonge Jewellery is lovingly crafted by hand. As a result approximately 14 days are required to create and deliver your jewellery. You will be contacted when your order has been placed so that you know it has been received.
If you require your jewellery any earlier than the 14 day timeframe please contact Emma as this can usually be arranged.
As part of the De Jonge Jewellery service postage of your jewellery is free to anywhere in the world. All De Jonge Jewellery items are mailed via registered post. This may require you to sign for the package when it is delivered or when collecting it from your local post office.
Alterations and Cancellations
If you have had a change of heart and wish to alter or cancel your order this can be easily arranged. For further information please contact us.
De Jonge Jewellery are happy to offer you a full money back guarantee if you are not totally delighted with your new jewellery. For further information please contact us.